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Hi Louise, Thank you very much, very nice (and lightweight) beanie!! It will accompany me into the deep woods and "fjells" of Sweden this May and will remind me of our nice contact! Kind regards, Olav, Sweden Read more
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Hi Louise
Zoe, TV3, AucklandReceived neck warmer today. It's just great and will get a good test on our 11 day motorcycle trip to Southland mid Feb. John, Wellington Hi Louise The package arrived today - they look great! Really pleased with them. Thanks again for all your help. Tim, Dunedin (Stone and copper tiles) Louise - the proof of the 800 x 600 is absolutely fine and I love that the deer stand out better with the foreground brightened slightly. Thanks so much for all your inquiries and help with getting this just right (it's a present for my Dad's 80th birthday, so all your help is much appreciated)... All ordered!! Once again, thanks so much for all your help, it's been great!... Our 3 deer canvas has arrived in perfect condition and it looks fabulous! Thank you both so much for creating an awesome gift for us to give to Dad and for your awesome service - very much appreciated. Helen, Invercargill (Canvas print) Louise, You have been so amazing. Yes - it arrived yesterday. Full of treats! Thanks for an incredible service experience. I look forward to doing some more shopping from you in the future and telling others about you. Michelle, Christchurch (Recycled glasses) Hi Louise, Just a quick thank you for the prompt delivery. The socks arrived this morning. A credit to you. Sharron, Auckland (Alpaca wool socks)
Hi Louise - pendant received first thing this morning! It is a beautiful piece, I can't wait to give it to Stephen tomorrow:) I will also print out these notes below to give to him. Thank you so much for your help and awesome customer service, and please pass on my thanks to Nathan as well. He has an awesome talent and I feel very privileged to have this rare piece of stone in my possession.
(Greenstone pendant special commission) WOW! It is absolutely beautiful. I love the colour of the stone. It is PERFECT!! Please thank Nathan for me, I do indeed count myself very very lucky and I know my partner will love it. Now the pendant can start winging its way to its new life in Sydney - a little piece of the homeland that will be much loved. Thank you so much for all your work on this. I will certainly be recommending you to all my friends as I have been extremely impressed with your help and speedy replies and going above and beyond the call of duty! There was another site I emailed at the same time as you and I still haven’t had one reply from them! You are way ahead there :) Thanks again, very impressed with your attention to detail! Emily, Earlwood, New South Wales (Greenstone pendant special commission) Thanks for the headband. I hadn't heard of Southern Rata until one day in the Sandfly cafe I saw a flyer. I love the rata logo - and thought I'd look up what it was all about one evening. I have already recommended the site to several people and I'm sure I'll be buying more from you via it - they make great presents. Caroline, Te Anau Thank you for your note, Louise. Making a similiar piece will be a fine solution. Your note is actually reassuring in that dealing over the internet I can't be certain that what I order is not a mass-produced fake. Kia Ora, Louise, the toki pendant has arrived and is indeed beautiful. I am very impressed. Please say Kia Ora to Nathan and convey my thanks. As a Maori might say, it was a kind of fortuitous meaningful event that the previous pendant was sold and we had to begin to communicate. I feel we have developed a relationship and I'm reasonably sure I will want to order things from you in the future. I'm assuming Nathan can make other Maori symbol pounamu pendants as well. Michael, Massachusetts, United States
Hi Louise,
Hi Louise,
Hi Louise and Nathan. The carving arrived yesterday and it looks and feels awesome. After Jess's birthday I'll send a photo of her wearing it (if that's okay with her) and I'll let you know what she thinks about it. I'm sure she's going to love it. Thanks for the bonus bag. Cheers, Nicole. Hi Louise
I just want to let you know that Fergus absolutely loves his sleepsack and so do we. Whenever we put him in it, he knows it's time for a sleep. He's enjoying being in it so much today he's been asleep for three hours. The domes on the side that can be adjusted as he grows are such a good idea and keep it in place and the length is great for our long boy as he loves to stretch out.
Keri, Hong KongHi Lou
The calendar that I purchased for my mothers birthday was A for AWESOME! She is totally stoked and already has it hanging on the wall, despite January being 4 months away! I also want to thank you for the super speedy postal service. It arrived the next business day after I ordered online! Very impressive, especially considering it was going to a rural address. I am definitely the favourite daughter now - thanks mate you rock!
Annabel, Queenstown
Thanks for the great product. The Pohutukawa flower image block series looks great and is a nice reminder of my time in New Zealand. I am also looking forward to using my Alpaca thermal socks for the cold Austrian winter.
James, Salzburg
The bowls that I purchased are very cute and dinky, well packaged and delivered in no time! Great service!
Louise, Wellington
The prints that I ordered are stunning and the delivery time was excellent...as for the customer service - impossible to fault! I will definitely be using Southern Rata again.
Amanda, Wellington(Limited edition art prints) Hey Louise,
I just got back from snowshoeing with my Southern Rata merino headband. I am SO happy with it! I normally don't like to wear anything on my head, so I avoid hats and headbands unless they're absolutely necessary. But your merino headband is so amazingly light that I almost forgot I was wearing anything on my head. But at the same time, it is wonderfully warm and cozy. Thanks for a great product!
Stella, California
I originally came across these beautiful bright bowls at the local market day in Queenstown when there for a weekend from Christchurch. I originally brought 4 smaller bowls for dipping, sauces etc, love them so much, make any dish bright and colourful, then I unfortunately broke 2, hence placing an order for replacements and 4 more of the bigger bowls. The service via email and postal delivery couldn't be faulted.
Kim, Christchurch
A quantity of commercial gifts was required, and to the extent possible, Southern Rata recommended items, numbers and costs for the occasion. Built trust, then delivered items that exceeded expectations. We will ask Southern Rata to fill our company gift requirements on future occasions.
Jay, AB ANNAND & Co Ltd, Christchurch(x20 2010 New Zealand map calendars in CD case)
The delivery arrived today all in one piece and looking FAB! Thank you so much for working with us to make this happen - I am sure our clients will love these as much as we do. Please thanks Jo from us. I have already had someone in the office spy these and give his "oh coo
(40 recycled glass and bottle sets and 16 additonal glasses with Anguillid logo sandblasted) Hi Louise
Thanks so much for all your hard work to complete this job. You have been a pleasure to work with and fantastic at keeping us updated on the progress of our order. Please pass on our thanks to all your weavers around the country and to Christopher as well. Thanks again - Merry Christmas to you and your family.
Erin, Crippz, Auckland(200 flax ketes made to order and delivered within 3 week timeframe)
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